Cancelation policy: We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you will be charged an automatic 50% cancellation fee.
Payment options: cash and all major credit cards are accepted.
Refunds: Lash Luminary does not offer refunds on services.
Fills: Fills are strictly based on time. Please book accordingly to get your lashes to full coverage. If less than 10 lash extensions are present on either eye, a new full set will be required. If it has been over 4 weeks since your last fill, a new full set will be required.
Retention: Retention rates vary greatly among individuals and cannot be promised or predicted by your stylist. Circumstantial factors such as aftercare, seasonal shedding, and skin type can all affect one's retention. One person may come in for a fill every 3 weeks while another person might need to come in weekly. We suggest monitoring your retention over the first few weeks to see when a fill works best for your unique eyes.
Styling: Eye shapes and natural lashes are unique to you. Your natural lashes will broadly determine what extension style is possible and flattering for you. Every persons lashes sit and curl differently, therefore what length and style may work for one person may not necessarily work for you. Every set of lashes is done in a customized nature. Please speak with your stylist and allow open communication to find the best shape and style for you.
Children: We are not able to accommodate children in the studio at this time.
Transfer Clients: As long as no damage or irritation is present, I will blend into work done by another studio. $25 fee will be added to new client fills coming from another artist.